Help Desk Executive

The ideal candidate is a passionate tech enthusiast, willing to learn while working in a busy IT service desk support environment supporting global and local clients.

Duties and Responsibilities :

  • Analyze customer issues and provide resolutions wherever possible
  • Act as the point of escalation and drive problems/incidents to closure
  • Respond to customer requests and queries
  • Troubleshoot hardware and software issues
  • Work in an SLA driven Technical Help Desk Support Environment (Client facing providing L1 Support)
  • Monitor Microsoft Teams channel, E-mails, Support ticket systems and other communication channels

Qualifications & Experience :

  • Minimum of 1 years’ experience in working in a Help Desk
  • Excellent communication skills
  • Ability to work under pressure by establishing priorities

E-mail your CV to

Follow Us On Social Media

Our Social Media Page Hears The Latest News & Job Opportunities First!